Signs in with their Microsoft account in the Office application.Įnables two-step verification for their Microsoft account. If the add-in doesn't activate when the user performs the following steps. After the issue is resolved, check Disable script debugging (Internet Explorer) and Disable script debugging (Other) again. If you leave them unchecked, you will get prompts when you browse. We recommend that you uncheck these settings only to troubleshoot the issue. Under Browsing, uncheck Disable script debugging (Internet Explorer) and Disable script debugging (Other).Go to Tools > Internet Options > Advanced.If an Outlook add-in running on Windows and using Internet Explorer is not working correctly, try turning on script debugging in Internet Explorer. Sending a frown provides the necessary logs to understand the issue. To do this, select File > Feedback > Send a Frown. You can also give us feedback: if using Excel on Windows or Mac, you can report feedback to the Office extensibility team directly from Excel. See Validate an Office Add-in's manifest. When installing an add-in, you see 'Error loading add-in' in the status bar For information about supported browsers, see Requirements for running Office Add-ins. Make sure that the browser supports HTML5 local storage, or reset your Internet Explorer settings. Click here for a list of supported browser versions. Sorry, we couldn't load the app because your browser version is not supported.

Go to Tools > Compatibility View Settings. Verify that the latest Office updates are installed, or update with the Windows Installer.Įrror: Object doesn't support property or method 'defineProperty'Ĭonfirm that Internet Explorer is not running in Compatibility Mode. Close this dialog to ignore the problem or click 'Restart' to try again. This message indicates that the user cannot access AppSource.ĪPP ERROR: This app could not be started.

Verify firewall settings.'Catalog' refers to AppSource. The following table lists common error messages that users might encounter and steps that your users can take to resolve the errors. You can also use Fiddler to identify and debug issues with your add-ins. Use the information in this article to help resolve common issues that your users encounter with your Office Add-in. For example, an add-in fails to load or is inaccessible. At times your users might encounter issues with Office Add-ins that you develop.

Todoist outlook plugin not working