Open the Zoom webpage or desktop client and sign in.An email will be sent to your DOE account to confirm you set up security questions.Here’s how to schedule a recurring Zoom Meeting: Zoom Portal Make sure you choose answers that you will remember. Select and answer three questions of your choosing.Go to the left menu bar, and click on Security Questions.Like a PIN, security questions are, by default, not set up. If you feel like it would be hard to remember your PIN, or you are the parent of a young student, we recommend resetting your password through NYCSA. However, if you do not create a PIN, you will not be able to use the self-service tool to reset your password. Please note that PINs are optional for your DOE account. An email will be sent to your DOE account to confirm you created a PIN. Go to the left menu bar, and click on Pin Reset (this applies for creating a new PIN).Sign in to the Student Self-Service tool with your DOE username and password.There is no universal PIN for your school. Your school does not have, or create, a PIN for you. PINsīy default, a PIN is not set for your account. They can find instructions on how to reset your password on the Reset Student Account Passwords page (DOE staff only) on the InfoHub. If you are unable to reset your password, contact your school for help. Ask your school to reset your password for you.

If they don’t have a NYCSA account, they can create one for free. Your parent or guardian can reset your password in NYCSA. Ask your parent or guardian to reset it through NYCSA.

Through this method, you can reset your own password once every 30 days. If you have not done either, see options 2 and 3. To use the Student Self-Service tool you must have created a PIN or set up security questions. Reset it yourself through the Student Self-Service tool. There are three different ways you can reset your DOE password: 1. From here, you can access all DOE applications with one click, and you only need to sign in once. The best way to start using your DOE account is to sign into TeachHub. Instructions on how to reset your own password are below. This will give you more safety and security. If so, we recommend you reset the password yourself, to something unique. Your school may give you a generic password. Once you have these, you can start signing into DOE applications. Your school must give you your username and a password.

Your DOE account stays the same the entire time you are in school, and with it you can access all DOE technology platforms. It is created automatically when you enroll in school. Every New York City public school student has a DOE account.

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